Find clear, concise information here about reservations, check-in/check-out, rooms, services, schedules, payments, cancellations, and house rules. If you don’t find your answer, contact us.
Quick, at-a-glance answers to the most common questions for planning your stay at Adventure Hostel Madrid.
If you want to make sure you’re in the same room as your friends or family, you can book a whole room.
We have options for groups of 4, 8, 12 and 14 people, catering to all needs.
A few days before your reservation, you will receive an email to complete the check in online. It is easy and fast so you do not have to wait in the reception. Please, fill the form with your email and personal information, as well as you accompaniants the hostel reception!
With the new change in regulations, by law we will ask for the following information from each person staying at Adventure:
Type of Required Data:
1. *Personal Data*:
– Full name
– Date of birth
– Nationality
– Identity document number (ID, passport, etc.)
2. *Contact Information*:
– Address of residence
– Contact telephone number
3. *Details of the Stay*:
– Check-in and check-out date
– Room or accommodation unit number
4. *Relationship of minors*
– Where applicable
**Data Security**: ADVENTURE HOSTEL MADRID guarantees the security and confidentiality of the personal data of travelers.
At Adventure Hostel Madrid, the maximum stay allowed is 14 nights. Additionally, there must be a minimum of 2 months between consecutive bookings. This policy helps us ensure a fair and welcoming experience for all our guests.
If you are late for check-in, please let us know by email or WhatsApp to hold your reservation. If we do not hear from you by 08:00 on the day after your scheduled arrival, we will cancel the reservation and charge you according to the conditions of your reservation. We cannot guarantee availability if you are late.
We will ask you for the details found in the previous question “How do I check in?” CHECK IT OUT!
Each room has a private chest of drawers where you can store your suitcase and personal belongings. You can also lock it with a padlock that you can either bring from home or buy at reception.
It means that all our rooms have their own shower, sink, and toilet, without the need to leave the room. Ideal for those who prefer more privacy. We also have a wonderful mirror for you to style your hair. 🙂
Don’t worry, you can rent a large towel for €3.
Of course, you can come and go at any time. There is always someone at reception to help you if necessary. We only ask that you respect the quiet time in the rooms after 11:00 p.m. 🙂
Don’t worry, you can walk around while we prepare your room. If you arrive before check-in time, you can leave your things with us until your bed or room is ready.
Late check-out is available for an additional fee, subject to availability. However, you can leave your belongings with us until you have to leave.
Before check-in it is free. If you want to leave your things after check-out you have to rent the lockers, the large one costs €8 and the small one €5, both per day.
You can park at the Pizarro Garage, on Calle Pizarro 16, for approximately €22 per day. The parking lot is separate from the Hostel.
Of course. If you want to organise an event in our spaces, send us an email at grupos@adventurehostelmadrid.com and we will inform you about the different options available.
We have special plans for groups of 16 or more people!
Fill out the form in the “GROUPS” section and we will help you with everything you need for your stay with us.
From Madrid-Barajas Airport:
By Metro: Take line 8 (pink) to «Nuevos Ministerios». Change to line 10 (dark blue) towards «Puerta del Sur» and get off at «Tribunal». From there, walk about 5 minutes southwest along Calle de la Luna until you reach Calle del Pez. The hostel is at number 1.
By Transfer: You can book our round-trip airport transfer service through our reception (whatapp) +34 679 12 35 82
Minors are welcome with a private room reservation with at least one of their guardians and fulfilling the required information that you can see in the question “HOW DO I CHECK IN?”